Shipping Policy
Effective Date: January 1st 2025
This Shipping Policy applies to all physical products purchased from EmpowerHer™ Academy (“Company,” “we,” “us,” or “our”), including but not limited to course kits and merchandise.
Order Processing
Orders are processed within 3–7 business days after payment is received, excluding weekends and holidays. Processing time does not include shipping transit time.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Shipping Methods & Delivery Time
Shipping times vary depending on location, carrier, and selected shipping method. Estimated delivery times are provided at checkout but are not guaranteed.
We are not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Customs or postal service delays
- Incorrect or incomplete shipping information provided by the customer
Shipping Rates
Shipping costs are calculated at checkout based on the shipping method selected, package weight, and destination.
All shipping fees are non-refundable.
Incorrect Addresses
Customers are responsible for providing accurate and complete shipping information. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.
Additional shipping fees may apply if a package must be reshipped.
Lost, Stolen, or Delayed Packages
Once an order has been shipped and handed over to the carrier, EmpowerHer™ Academy is not responsible for lost or stolen packages. Any claims must be filed directly with the shipping carrier.
We recommend contacting the carrier using the provided tracking information for assistance.
Damaged Items
If your order arrives damaged, you must notify us within 7 days of delivery and provide photographic or video evidence of the damage.
Approved claims may be eligible for replacement in accordance with our Refund & Returns Policy.
International Shipping
If international shipping is offered, customers are responsible for any customs fees, duties, or taxes imposed by their country. These fees are not included in the purchase price or shipping cost.
Contact Information
Questions regarding this Shipping Policy should be submitted through our website or sent to:
📧 [Insert support email]
Policy Updates
We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting to this page.